OSS Support Engineer

OSS Support Engineer

• Salary dependent upon experience plus benefits
• Based in Berkshire.

Our client is a leading global information and communications technology (ICT) solutions provider, and our client has established end-to-end advantages in telecom networks, devices and cloud computing, they are committed to creating maximum value for telecom operators, enterprises and consumers by providing competitive solutions and services. Their products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.

A new role has arisen within the UK & Ireland Managed Service Organization for an OSS Support Engineer for a recently signed managed service contractor for a UK Mobile Operator.

Based in the Berkshire area, and reporting to the OSS & Automation Manager, the role will responsible for supporting the maintenance/delivery of OSS tool including the ITSM tool, monitoring tool, etc, to achieve the agreed contract service levels.

Key Responsibilities:

Daily maintenance of OSS systems and ITSM tool to achieve the SLA with customer.

Maintenance work includes the daily health check, trouble shooting, configuration, getting support from tool providers, implement the fix, upgrade system, etc, to make sure the OSS tools are stable and healthy.

Qualifications:

Wide skills and practice of infra management , including:

• Unix server/storage.
• Network(switcher, router, firewall).
• Operation system(unix, linux).
• Database(oracle).

OSS background (ITSM, Monitoring, etc) preferable.

Bachelor's degree or above in Computer Science, Information Technology or related disciplines

Strong team-building skills and the ability to work productively in a team

Project People is acting as an Employment Business in relation to this vacancy.