Service Readiness Manager

Service Readiness Manager (Telecoms)

Contract role

Location: Reading (2 days per week in the office)

Are you an experienced Service Readiness Manager with a strong background in IP/ Transport services?

We're looking for a proactive professional to ensure seamless service design, implementation, and operational support.

What You'll Be Responsible For:

• Developing and enforcing the Service Design framework, covering:
• SLAs & OLAs - Ensuring service level expectations are met
• Service Definition & Catalogue - Clear documentation of offerings
• Security Compliance - Aligning with industry standards
• Operational Support Systems (OSS) - Ensuring smooth integration
• Configuration Management - Establishing a robust baseline
• Service Support Manuals & Policy Frameworks - Standardizing processes

Essential Skills & Experience:

• Networking Knowledge - Routing, Switching, WANs, ISPs, Load Balancing
• Cloud & Virtual Networks - Hardware appliance & virtual/cloud networking
• Network Security - Firewalls, VPNs, Vulnerability Scanning, Proxies, SIEM/SOC
• This is a fantastic opportunity for a Service Readiness Manager to play a key role in a dynamic telecoms environment.

Project People is acting as an Employment Business in relation to this vacancy.