Commercial Client Contracts Manager

Great role for a Commercial Contracts Manager that has experience of working with client contracts as opposed to supplier contracts and ideally have worked within telecoms. This role is working for a high profile telecoms company and has hybrid working at their offices in Reading. Great benefits on offer such as a bonus scheme and generous holiday allowance.

This position plays a critical role in the Sales & Commercial Team. The main purpose of the role is to deliver the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts ensuring customer satisfaction, service level agreement (SLA) adherence, and revenue generation.

What the role be doing:

• Manage a portfolio of active contracts for PaaS, IaaS, and CaaS solutions. Evaluate contract proposals and provide recommendations aligned to the business strategic priorities.
• Build strong relationships with key decision-makers at potential and existing customer accounts. Collaborate effectively with internal teams, including technical experts, New Business Managers and Strategic Account Leads to deliver successful outcomes
• Maintain accurate contract documentation and ensure effective record keeping. Prepare regular reports on contract performance, revenue generation and customer satisfaction, conduct audits and assessments to ensure continuous improvement.
• Ensure all contracts comply with relevant laws and regulations. Identify potential risks associated with contracts and implement mitigation strategies. Monitor contract performance and compliance, managing any issues that arise
• support and contribute actively to regulatory compliance, health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers.

What experience is needed:

• Experience in contract management relating to clients as opposed to suppliers, preferably within the telecommunications or technology sector.
• Proficient in contract management methodologies and best practices.
• Ideally a background in PaaS, CaaS, IaaS

Project People is acting as an Employment Agency in relation to this vacancy.